Privacy Policy
Effective August 7, 2026
Information we collect
When you submit a form, we may collect your name, email address, phone number, housing situation, optional message, the page you submitted from, and campaign-source information such as UTM parameters. Basic technical information such as IP address and browser user agent may also be recorded for security and form-abuse prevention.
How we use information
We use submitted information to deliver requested resources, respond to inquiries, understand which educational content generates requests, maintain lead records, and improve our website and follow-up process.
Sale of personal information
True Haven Group does not sell personal information collected through this website.
Service providers
Information may be processed by our website host, database provider, email provider, CRM provider, or other service providers used to operate the website and respond to requests. Those providers process information under their own terms and privacy practices.
Data retention
We retain lead information for as long as it is reasonably useful for responding to the request, maintaining business records, or meeting legal obligations. You may request correction or deletion by contacting us.
Contact
Questions about this policy can be sent to edward.arce@FindTrueHaven.com.